Who it’s for
Teams whose answers are scattered across policies, PDFs, shared drives, product documentation, and internal knowledge bases.
What you get
- Knowledge-source and access assessment
- Working assistant with source citations and permission-aware retrieval
- Answer-quality evaluation set and results
- Content-refresh process and administration guide
What we need to begin
- Authoritative content and named content owners
- Access and confidentiality requirements
- Typical questions, hard cases, and expected answers
How we measure progress
Answer quality, citation correctness, retrieval usefulness, escalation rate, and time spent finding information.